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Reach out to us for any inquiries or to schedule a service. Our team is here to assist you with flexible timing and expert support.

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+971 50 379 8374

Email

support@tcbm.ae

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FAQs

Popular Questions

Yes, they can. Just have your tenants register with Tesla Cure on our platform or app, and they can directly handle maintenance requests and schedule visits.

Standard charges apply once the limits of your package are exceeded. For instance, if your package includes six callouts per year and they’ve all been used, any additional callouts will incur standard charges. If you’re unsure about your package, contact our 24/7 customer service center.

Yes, it counts as a callout, as our team visited the property and identified the problem.

Work usually begins within 24 to 72 hours after payment, depending on the job and if any materials or parts are needed. Our consultants will give you an estimate during the quotation process.

Yes, the Tesla Cure team is available 24/7, so you can book callouts at any time that suits your schedule.

No, callouts can only be used for the property registered under your package.

We don’t supply materials directly. However, if Tesla Cure is handling the job, our professionals will source the necessary materials for you.

Your landlord can register with Tesla Cure via the app or portal. After that, you can schedule visits, and we will coordinate payment directly with your landlord.

Our technicians don’t carry card machines, but once you’re registered with Tesla Cure, you can pay through these methods:

  • Cash on-site
  • Online payment via our website

We currently serve select locations within Dubai and Abu Dhabi. To check if we cover your area, please visit our website or download the Tesla Cure app from the Apple Store or Google Play.

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